Code of Conduct
Code of Conduct of Dagar outlines the key principles regarding ethics and honest practices that apply to the company’s operations and serve as guiding principles for the conduct, behavior, and attitudes of all employees.
The key principles concern:
- Employee ethics
- Anti-corruption and bribery
- Compliance with competition laws
- Communication with customers
- Ethical guidelines in the workplace
- Corporate responsibility
The Code of Conduct supports Dagar’s values and is aligned with the company’s core policies, as well as other rules and guidelines. It forms a part of the employment terms for all staff at Dagar.
Employee Ethics
Employees of Dagar must comply with the law, both in their professional and private lives. Dagar expects all employees to work according to its core values: Respect, Initiative, Responsibility, Quality.
Where laws or regulations are lacking, for example, regarding personal responsibility—each employee must exercise honest judgment and caution. Employees should contact their immediate supervisor, another responsible manager, or a customer liaison for advice when in doubt. Communication with customers, colleagues, and partners must be conducted with respect and fairness.
All personal payments, reimbursements, and bribes between Dagar and/or its employees and customers, suppliers, or public officials are strictly prohibited. Employees are not permitted to accept gifts or other tokens of appreciation from clients unless they are of modest value and serve a business purpose, such as accepting samples.
Harassment and bullying, including sexual harassment, is entirely unacceptable at Dagar and will not be tolerated. The use or influence of alcohol and/or other intoxicating substances is not permitted during work at Dagar hf.
Anti-corruption and bribery
Engaging in dishonest business practices, such as corruption and bribery, is illegal and has harmful effects on companies, institutions, and governments—ultimately harming individuals and society at large.
It is a fundamental principle of Dagar to operate in the market with integrity and fairness, emphasizing the strengths of its services. Dagar has always maintained strict anti-corruption and anti-bribery policies in its business to combat corruption, extortion, and bribery, wherever the company operates.
Violations of anti-corruption and anti-bribery laws can have serious consequences for Dagar and its employees. Such violations may lead to long and costly investigations, serious disruptions to management and operations, and heavy fines and losses, including severe reputational damage. Lastly, employees involved in such activities may be held personally accountable and face serious penalties.
Compliance with competition laws
Full compliance with all applicable competition laws and regulations is a fundamental principle of Dagar’s business conduct. Dagar does not engage in price-fixing or market/service segmentation with competitors. Dagar does not coordinate with competitors regarding tenders. Dagar does not discuss competitive matters (such as pricing, discounts, bonuses, sales terms, etc.) with competitors.
Communication with Customers
Dagar informs its customers and suppliers about its Code of Conduct. When providing services on-site, Dagar complies with recognized environmental, quality, safety, and health standards. Confidentiality toward customers is respected, and relevant data is protected. Customer feedback is taken seriously and considered valuable input for the continuous improvement of Dagar’s services.
Ethical Guidelines in the Workplace
Dagar aims to provide the best possible working conditions for its staff, taking into account appropriate health and safety standards. Discrimination in hiring or at work is not tolerated, and all employees are entitled to fair and equal treatment. Dagar respects freedom of association and collective bargaining rights, and all employees have the right to join a union.
Dagar does not accept forced labor or child labor. The company offers salaries that at least comply with collective agreements and labor market regulations. Employees are offered training relevant to their jobs. Dagar respects the privacy of employees and protects related information appropriately.
Corporate Responsibility
Dagar operates according to the principles of good corporate governance. The company continuously works to reduce the environmental impact of its operations. Dagar acts as a responsible corporate citizen in the communities where it operates. Dagar’s social, environmental, and ethical commitments should be reflected in all interactions with customers, employees, suppliers, and other stakeholders.
Approved by the CEO on October 6, 2025.